Spiceworks Installation (Retired) - Revision history

Lchristopherson: Lchristopherson moved page Spiceworks Installation to Spiceworks Installation (Retired) without leaving a redirect

2022-04-14T18:43:52Z

Lchristopherson moved page Spiceworks Installation to Spiceworks Installation (Retired) without leaving a redirect

← Older revision	Revision as of 18:43, 14 April 2022
(No difference)

Bchamberlain at 16:14, 31 March 2022

2022-03-31T16:14:40Z

← Older revision		Revision as of 16:14, 31 March 2022
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	[[Category:Webserver]]		[[Category:Webserver]]
			[[Category:Deprecated]]
	==Spiceworks==		==Spiceworks==
	Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends email alerts to all members including alerts about specific hardware in the netspace.		Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends email alerts to all members including alerts about specific hardware in the netspace.

Lchristopherson at 15:44, 31 March 2022

2022-03-31T15:44:18Z

← Older revision		Revision as of 15:44, 31 March 2022
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			[[Category:Webserver]]
	==Spiceworks==		==Spiceworks==
	Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends email alerts to all members including alerts about specific hardware in the netspace.		Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends email alerts to all members including alerts about specific hardware in the netspace.

Tgriego: grammatical fix

2018-05-10T19:49:15Z

grammatical fix

Rthompson at 20:06, 22 March 2018

2018-03-22T20:06:22Z

← Older revision		Revision as of 20:06, 22 March 2018
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	*In order to add a new user, click on the 'New Person' button. (As Pictured)		*In order to add a new user, click on the 'New Person' button. (As Pictured)
	[[File:SPICE5.PNG\|600px\|text]]		[[File:SPICE5.PNG\|600px\|text]]
			*Fill out the Form that pops up to the best of your ability.
			*You have now added a person to your team.

			== Security of Spiceworks ==
			=== Scanner ===
			The inventory section of the main interface provides information on each system in the netspace that it can connect to. It does this by utilizing a program called 'NMap' (nmap.org). Its main purpose is to scan hardware to find current running services and, in the case of Spiceworks, Issues with each system

			===IDS===
			It also acts as an IDS (Intrusion Detection System) notifying administrators of attempted logins or connections from 'dangerous IP's' it does this by using a system called 'Alien Vault'.

Rthompson: /* User Add/Delete/Modify Procedure */

2018-03-21T18:36:40Z

User Add/Delete/Modify Procedure

← Older revision		Revision as of 18:36, 21 March 2018
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	===User Add/Delete/Modify Procedure ===		===User Add/Delete/Modify Procedure ===
	From the Main Page click on the drop down selector that says 'Help Desk', and Select 'Inventory'		*From the Main Page click on the drop down selector that says 'Help Desk', and Select 'Inventory'
	[[File:SPICE1.PNG\|600px\|text]]		[[File:SPICE1.PNG\|600px\|text]]
	From the Inventory Page, click on the drop down menu 'My Network' and select 'People'		*From the Inventory Page, click on the drop down menu 'My Network' and select 'People'
	[[File:SPICE4.PNG\|600px\|text]]		[[File:SPICE4.PNG\|600px\|text]]
	In order to add people to the Spiceworks system you can either go through Spiceworks or through Active Directory. For this we will be going over Spiceworks.		*In order to add people to the Spiceworks system you can either go through Spiceworks or through Active Directory. For this we will be going over Spiceworks.
	In order to add a new user, click on the 'New Person' button. (As Pictured)		*In order to add a new user, click on the 'New Person' button. (As Pictured)
	[[File:SPICE5.PNG\|600px\|text]]		[[File:SPICE5.PNG\|600px\|text]]

Rthompson at 18:35, 21 March 2018

2018-03-21T18:35:45Z

@@ Line 1: / Line 1: @@
 == Procedures ==
 === Installation Procedure ===
@@ Line 18: / Line 21: @@
 [[File:SPICE3.PNG|600px|text]]
 #On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.

Rthompson at 18:25, 21 March 2018

2018-03-21T18:25:35Z

← Older revision		Revision as of 18:25, 21 March 2018
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	#Allow for Spice works to start up (this will begin the webserver and launch spiceworks immediately after installing)		#Allow for Spice works to start up (this will begin the webserver and launch spiceworks immediately after installing)
	#When it finishes 'heating up' it will land to the page pictured, put in a strong password and current Email address then hit 'Get Started'		#When it finishes 'heating up' it will land to the page pictured, put in a strong password and current Email address then hit 'Get Started'
	~~PIC1~~		[[File:SPICE1.PNG\|600px\|text]]
	#Once logged in it will bring you to this page, From here there is an unassigned ticket that will explain some of the basics of using Spiceworks. However, for the current Procedure, hit the settings button in the top right.		#Once logged in it will bring you to this page, From here there is an unassigned ticket that will explain some of the basics of using Spiceworks. However, for the current Procedure, hit the settings button in the top right.
	~~PIC2~~		[[File:SPICE2.PNG\|600px\|text]]
	#After hitting settings you will be brought to the Email settings page (as pictured). Here you plug in the information pertaining to the current Email addresses that will be used for outgoing or incoming.		#After hitting settings you will be brought to the Email settings page (as pictured). Here you plug in the information pertaining to the current Email addresses that will be used for outgoing or incoming.
	~~PIC3~~		[[File:SPICE3.PNG\|600px\|text]]
	#On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.		#On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.

Rthompson at 18:22, 21 March 2018

2018-03-21T18:22:57Z

← Older revision		Revision as of 18:22, 21 March 2018
Line 10:		Line 10:

	=== Configuration Procedure ===		=== Configuration Procedure ===
			#Allow for Spice works to start up (this will begin the webserver and launch spiceworks immediately after installing)
			#When it finishes 'heating up' it will land to the page pictured, put in a strong password and current Email address then hit 'Get Started'
			PIC1
			#Once logged in it will bring you to this page, From here there is an unassigned ticket that will explain some of the basics of using Spiceworks. However, for the current Procedure, hit the settings button in the top right.
			PIC2
			#After hitting settings you will be brought to the Email settings page (as pictured). Here you plug in the information pertaining to the current Email addresses that will be used for outgoing or incoming.
			PIC3
			#On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.

Rthompson at 19:44, 20 March 2018

2018-03-20T19:44:10Z

← Older revision		Revision as of 19:44, 20 March 2018
Line 1:		Line 1:
			== Procedures ==
	== Installation Procedure ==		=== Installation Procedure ===
	#Download or access the Spiceworks.exe file from \\logan\Spiceworks\		#Download or access the Spiceworks.exe file from \\logan\Spiceworks\
	#Run the Application with Administrator Rights		#Run the Application with Administrator Rights

← Older revision		Revision as of 19:49, 10 May 2018
Line 1:		Line 1:
	==Spiceworks==		==Spiceworks==
	Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends ~~Email~~ alerts to all members including alerts about specific hardware in the netspace.		Spiceworks is a work order management system and ticketing system utilized by 24PinTech. The software uses applications like NMap to find issues and vulnerabilities in the network and systems on it in order to better protect itself and the business. Spiceworks also sends email alerts to all members including alerts about specific hardware in the netspace.

	== Procedures ==		== Procedures ==
	=== Installation Procedure ===		=== Installation Procedure ===

	#Download or access the Spiceworks.exe file from \\logan\Spiceworks\		#Download or access the Spiceworks.exe file from \\logan\Spiceworks\
	#Run the Application with Administrator Rights		#Run the Application with Administrator Rights
Line 13:		Line 14:

	=== Configuration Procedure ===		=== Configuration Procedure ===

	#Allow for Spice works to start up (this will begin the webserver and launch spiceworks immediately after installing)		#Allow for Spice works to start up (this will begin the webserver and launch spiceworks immediately after installing)
	#When it finishes 'heating up' it will land to the page pictured, put in a strong password and current Email address then hit 'Get Started'		#When it finishes 'heating up' it will land to the page pictured, put in a strong password and current Email address then hit 'Get Started'

	[[File:SPICE1.PNG\|600px\|text]]		[[File:SPICE1.PNG\|600px\|text]]

	#Once logged in it will bring you to this page, From here there is an unassigned ticket that will explain some of the basics of using Spiceworks. However, for the current Procedure, hit the settings button in the top right.		#Once logged in it will bring you to this page, From here there is an unassigned ticket that will explain some of the basics of using Spiceworks. However, for the current Procedure, hit the settings button in the top right.

	[[File:SPICE2.PNG\|600px\|text]]		[[File:SPICE2.PNG\|600px\|text]]

	#After hitting settings you will be brought to the Email settings page (as pictured). Here you plug in the information pertaining to the current Email addresses that will be used for outgoing or incoming.		#After hitting settings you will be brought to the Email settings page (as pictured). Here you plug in the information pertaining to the current Email addresses that will be used for outgoing or incoming.

	[[File:SPICE3.PNG\|600px\|text]]		[[File:SPICE3.PNG\|600px\|text]]

	#On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.		#On this Settings page you are also able to utilize Active Directory, Alerts, and the Portal. Each setting is extremely easy to work with.

	===User Add/Delete/Modify Procedure ===		===User Add/Delete/Modify Procedure ===

	*From the Main Page click on the drop down selector that says 'Help Desk', and Select 'Inventory'		*From the Main Page click on the drop down selector that says 'Help Desk', and Select 'Inventory'

	[[File:SPICE1.PNG\|600px\|text]]		[[File:SPICE1.PNG\|600px\|text]]

	*From the Inventory Page, click on the drop down menu 'My Network' and select 'People'		*From the Inventory Page, click on the drop down menu 'My Network' and select 'People'

	[[File:SPICE4.PNG\|600px\|text]]		[[File:SPICE4.PNG\|600px\|text]]

	*In order to add people to the Spiceworks system you can either go through Spiceworks or through Active Directory. For this we will be going over Spiceworks.		*In order to add people to the Spiceworks system you can either go through Spiceworks or through Active Directory. For this we will be going over Spiceworks.
	*In order to add a new user, click on the 'New Person' button. (As Pictured)		*In order to add a new user, click on the 'New Person' button. (As Pictured)

	[[File:SPICE5.PNG\|600px\|text]]		[[File:SPICE5.PNG\|600px\|text]]

	*Fill out the Form that pops up to the best of your ability.		*Fill out the Form that pops up to the best of your ability.
	*You have now added a person to your team.		*You have now added a person to your team.