User:Mdavid - Revision history

Tgriego: sorry bud, "24 Pin Tech" bothered me + it said all of your contractions had typos but they didn't? anyways fixed it. miss ya marquell

2018-12-03T05:52:05Z

sorry bud, "24 Pin Tech" bothered me + it said all of your contractions had typos but they didn't? anyways fixed it. miss ya marquell

← Older revision		Revision as of 05:52, 3 December 2018
Line 1:		Line 1:
	= '''End of the Year Summary 2017-2018''' =		='''End of the Year Summary 2017-2018'''=
	== Introduction ==		==Introduction==
	From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and ~~24 Pin Tech~~, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to ~~24 Pin Tech~~ in the first place. I ~~wasn’t~~ sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.		From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24PinTech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24PinTech in the first place. I wasn't sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.

	== My Role in ~~24 Pin Tech~~ ==		==My Role in 24PinTech==
	Going into ~~24 Pin Tech~~, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I ~~wasn’t~~ sure how I would be useful in which I feared. Unlike everyone else, I ~~didn’t~~ have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.		Going into 24PinTech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn't sure how I would be useful in which I feared. Unlike everyone else, I didn't have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.

	From August to mid-September, my role as an employee was almost worthless, as I have yet to acquire the skills I need. However, I still took the time to do research and learn how to do certain things. As such, spent my lunch hour in the classroom in addition to my TA hour. Customers would come during the lunch hours, and since Reece trained me how to use Spiceworks, I ended up being the receiving employee and had them sign their contracts whenever he ~~wasn’t~~ here himself. At the time, I ~~didn’t~~ have admin rights and ~~couldn’t~~ assign work orders, but I did attach post-it notes to the received devices with the customers name, the device, when it came in, and the customer’s contact info. Both Reece and Mr. Chamberlain took note of this one day. Reece thought that I was a lot more organized while he himself was more of a worker, and Mr. Chamberlain agreed as well. I was called aside around mid-September, and both asked me if I would like to take Reece’s spot as manager. I was of course warned about all the responsibilities I will have, in which I honorably accepted. I became the head manager, with Reece and Andres Martinez as my assistant managers.		From August to mid-September, my role as an employee was almost worthless, as I have yet to acquire the skills I need. However, I still took the time to do research and learn how to do certain things. As such, spent my lunch hour in the classroom in addition to my TA hour. Customers would come during the lunch hours, and since Reece trained me how to use Spiceworks, I ended up being the receiving employee and had them sign their contracts whenever he wasn't here himself. At the time, I didn't have admin rights and couldn't assign work orders, but I did attach post-it notes to the received devices with the customers name, the device, when it came in, and the customer’s contact info. Both Reece and Mr. Chamberlain took note of this one day. Reece thought that I was a lot more organized while he himself was more of a worker, and Mr. Chamberlain agreed as well. I was called aside around mid-September, and both asked me if I would like to take Reece’s spot as manager. I was of course warned about all the responsibilities I will have, in which I honorably accepted. I became the head manager, with Reece and Andres Martinez as my assistant managers.

	As a manager, I improved our procedures and really organized ~~24 Pin Tech’s~~ infrastructure. In my opinion, ~~24 Pin Tech~~ at the beginning of the school year really needed more “balance” in addition to more procedures and organization- that was my goal. I made sure procedures were being followed in addition to assigning work orders and conducting meetings. I also did loads of documentation throughout the school year that future and employees and managers can make reference to and hopefully improve.		As a manager, I improved our procedures and really organized 24PinTech’s infrastructure. In my opinion, 24PinTech at the beginning of the school year really needed more “balance” in addition to more procedures and organization- that was my goal. I made sure procedures were being followed in addition to assigning work orders and conducting meetings. I also did loads of documentation throughout the school year that future and employees and managers can make reference to and hopefully improve.

	Being able to contribute as a manager of ~~24 Pin Tech~~ meant a lot to me, especially as a new member of the ~~24 Pin Tech~~ team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.		Being able to contribute as a manager of 24PinTech meant a lot to me, especially as a new member of the 24PinTech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.

	== My Accomplishments ==		==My Accomplishments==
	Although I didn't accomplish much as far as work orders go, I do think accomplished great things as ~~24 Pin Tech~~'s manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision ~~24 Pin Tech~~'s future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to ~~24 Pin Tech~~ in which I am glad to have influenced.		Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24PinTech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24PinTech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24PinTech in which I am glad to have influenced.

	== What I Learned ==		==What I Learned==
	In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through ~~24 Pin Tech~~, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.		In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24PinTech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.

	== Improvements as an Employee and Manager ==		==Improvements as an Employee and Manager==
	I feel like I was a bit too nice of a manager. I think I went a bit too easy on employees, and I feel like I could have disciplined them a little more. Although we got work orders done, I do feel like we got distracted every now and then. I put the blame on myself for not taking action like I was supposed to. I do feel like we could have gotten more work done.		I feel like I was a bit too nice of a manager. I think I went a bit too easy on employees, and I feel like I could have disciplined them a little more. Although we got work orders done, I do feel like we got distracted every now and then. I put the blame on myself for not taking action like I was supposed to. I do feel like we could have gotten more work done.

	== Conclusion ==		==Conclusion==
	I hope that future employees such as I find ways to contribute to the business in their own way. ~~24 Pin Tech~~ is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of ~~24 Pin Tech~~		I hope that future employees such as I find ways to contribute to the business in their own way. 24PinTech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24PinTech

Tgriego: ftfy bb

2018-05-09T19:59:47Z

ftfy bb

← Older revision		Revision as of 19:59, 9 May 2018
Line 1:		Line 1:
	= '''End of the Year Summary 2017-2018''' =		= '''End of the Year Summary 2017-2018''' =
	== ~~'''~~Introduction~~'''~~ ==		== Introduction ==
	From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.		From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.

	== ~~'''~~My Role in 24 Pin Tech~~'''~~ ==		== My Role in 24 Pin Tech ==
	Going into 24 Pin Tech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn’t sure how I would be useful in which I feared. Unlike everyone else, I didn’t have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.		Going into 24 Pin Tech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn’t sure how I would be useful in which I feared. Unlike everyone else, I didn’t have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.

Line 12:		Line 12:
	Being able to contribute as a manager of 24 Pin Tech meant a lot to me, especially as a new member of the 24 Pin Tech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.		Being able to contribute as a manager of 24 Pin Tech meant a lot to me, especially as a new member of the 24 Pin Tech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.

	== ~~'''~~My Accomplishments~~'''~~ ==		== My Accomplishments ==
	Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24 Pin Tech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24 Pin Tech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24 Pin Tech in which I am glad to have influenced.		Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24 Pin Tech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24 Pin Tech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24 Pin Tech in which I am glad to have influenced.

	== ~~'''~~What I Learned~~'''~~ ==		== What I Learned ==
	In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24 Pin Tech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.		In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24 Pin Tech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.

	== ~~'''~~Improvements as an Employee and Manager~~'''~~ ==		== Improvements as an Employee and Manager ==
	I feel like I was a bit too nice of a manager. I think I went a bit too easy on employees, and I feel like I could have disciplined them a little more. Although we got work orders done, I do feel like we got distracted every now and then. I put the blame on myself for not taking action like I was supposed to. I do feel like we could have gotten more work done.		I feel like I was a bit too nice of a manager. I think I went a bit too easy on employees, and I feel like I could have disciplined them a little more. Although we got work orders done, I do feel like we got distracted every now and then. I put the blame on myself for not taking action like I was supposed to. I do feel like we could have gotten more work done.

	== ~~'''~~Conclusion~~'''~~ ==		== Conclusion ==
	I hope that future employees such as I find ways to contribute to the business in their own way. 24 Pin Tech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24 Pin Tech		I hope that future employees such as I find ways to contribute to the business in their own way. 24 Pin Tech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24 Pin Tech

Mdavid at 19:41, 8 May 2018

2018-05-08T19:41:49Z

← Older revision		Revision as of 19:41, 8 May 2018
Line 1:		Line 1:
	= '''End of the Year Summary 2017-2018''' =		= '''End of the Year Summary 2017-2018''' =
	== '''Introduction'''~~[edit \| edit source]~~ ==		== '''Introduction''' ==
	From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.		From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.

	== '''My Role in 24 Pin Tech'''~~[edit \| edit source]~~ ==		== '''My Role in 24 Pin Tech''' ==
	Going into 24 Pin Tech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn’t sure how I would be useful in which I feared. Unlike everyone else, I didn’t have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.		Going into 24 Pin Tech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn’t sure how I would be useful in which I feared. Unlike everyone else, I didn’t have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.

Line 12:		Line 12:
	Being able to contribute as a manager of 24 Pin Tech meant a lot to me, especially as a new member of the 24 Pin Tech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.		Being able to contribute as a manager of 24 Pin Tech meant a lot to me, especially as a new member of the 24 Pin Tech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.

	== '''My Accomplishments'''~~[edit \| edit source]~~ ==		== '''My Accomplishments''' ==
	Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24 Pin Tech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24 Pin Tech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24 Pin Tech in which I am glad to have influenced.		Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24 Pin Tech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24 Pin Tech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24 Pin Tech in which I am glad to have influenced.

	== '''What I Learned'''~~[edit \| edit source]~~ ==		== '''What I Learned''' ==
	In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24 Pin Tech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.		In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24 Pin Tech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.

	== '''Improvements as an Employee and Manager'''~~[edit \| edit source]~~ ==		== '''Improvements as an Employee and Manager''' ==
	I feel like I was a bit too nice of a manager. ~~How~~ to ~~make judgement~~		I feel like I was a bit too nice of a manager. I think I went a bit too easy on employees, and I feel like I could have disciplined them a little more. Although we got work orders done, I do feel like we got distracted every now and then. I put the blame on myself for not taking action like I was supposed to. I do feel like we could have gotten more work done.

	== '''Conclusion'''~~[edit \| edit source]~~ ==		== '''Conclusion''' ==
	I hope that future employees such as I find ways to contribute to the business in their own way. 24 Pin Tech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24 Pin Tech		I hope that future employees such as I find ways to contribute to the business in their own way. 24 Pin Tech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24 Pin Tech

Mdavid at 19:38, 8 May 2018

2018-05-08T19:38:11Z

← Older revision		Revision as of 19:38, 8 May 2018
Line 1:		Line 1:
	== End of the Year Summary 2017-2018 ==		= '''End of the Year Summary 2017-2018''' =

	== '''Introduction'''[edit \| edit source] ==		== '''Introduction'''[edit \| edit source] ==
	From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.		From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.

Mdavid: /* End of the Year Summary 2017-2018 */

2018-05-08T19:37:43Z

End of the Year Summary 2017-2018

← Older revision		Revision as of 19:37, 8 May 2018
Line 1:		Line 1:
	== End of the Year Summary 2017-2018 ==		== End of the Year Summary 2017-2018 ==

			== '''Introduction'''[edit \| edit source] ==
			From the perspective of a student, this class was really interesting and really worth the experience. This was my first year in both Computer Maintenance and 24 Pin Tech, and I truly enjoyed it. I joined the business blind and not sure what to expect. In fact, I originally registered for Networking II, but there were very few of us to make it an official class. As such, I was randomly placed into Computer Maintenance. Hardware has never been my specialty, so I was very hesitant about how I can contribute to 24 Pin Tech in the first place. I wasn’t sure how my networking skills would apply to the business, so I aimed to learn more about hardware in order to be useful. However, I’m glad that I was given the opportunity to work towards certifications through the TestOut program, in which I have obtained Switching Pro during the time in which this summary was written.

			== '''My Role in 24 Pin Tech'''[edit \| edit source] ==
			Going into 24 Pin Tech, I was nothing more than a help desk employee. Reece Thompson took the manager at the time and he did of course train me as far as procedures and Spiceworks goes. In the beginning, I wasn’t sure how I would be useful in which I feared. Unlike everyone else, I didn’t have a background in technology, until I joined ITE my sophomore year. As such, my skills were quite slim and were limited to networking and some aspects of software. I already knew that a majority of the work orders that would come in would be related to hardware; I was never really good with using tools and fixing screens.

			From August to mid-September, my role as an employee was almost worthless, as I have yet to acquire the skills I need. However, I still took the time to do research and learn how to do certain things. As such, spent my lunch hour in the classroom in addition to my TA hour. Customers would come during the lunch hours, and since Reece trained me how to use Spiceworks, I ended up being the receiving employee and had them sign their contracts whenever he wasn’t here himself. At the time, I didn’t have admin rights and couldn’t assign work orders, but I did attach post-it notes to the received devices with the customers name, the device, when it came in, and the customer’s contact info. Both Reece and Mr. Chamberlain took note of this one day. Reece thought that I was a lot more organized while he himself was more of a worker, and Mr. Chamberlain agreed as well. I was called aside around mid-September, and both asked me if I would like to take Reece’s spot as manager. I was of course warned about all the responsibilities I will have, in which I honorably accepted. I became the head manager, with Reece and Andres Martinez as my assistant managers.

			As a manager, I improved our procedures and really organized 24 Pin Tech’s infrastructure. In my opinion, 24 Pin Tech at the beginning of the school year really needed more “balance” in addition to more procedures and organization- that was my goal. I made sure procedures were being followed in addition to assigning work orders and conducting meetings. I also did loads of documentation throughout the school year that future and employees and managers can make reference to and hopefully improve.

			Being able to contribute as a manager of 24 Pin Tech meant a lot to me, especially as a new member of the 24 Pin Tech team. What was the most meaningful to me was that I was useful for once, and that I was able to develop myself as a leader.

			== '''My Accomplishments'''[edit \| edit source] ==
			Although I didn't accomplish much as far as work orders go, I do think accomplished great things as 24 Pin Tech's manager. I think I did a great job documenting and taking note of everything I've encountered in the business. One thing that the employees might not know is that I frequently envision 24 Pin Tech's future. As such, I frequently update our email templates, inventory, and procedures. My documentation is quite extensive in terms of the business itself and how it functions. Organization, in my opinion, is a huge improvement to 24 Pin Tech in which I am glad to have influenced.

			== '''What I Learned'''[edit \| edit source] ==
			In general, I learned how to be a leader. Being an introvert in the first place, is quite challenging. However through 24 Pin Tech, i gained more leadership skills and developed better communication skills. I also think that the business really opened my eyes to what I should expect in my future career. This business is a simulation and the real thing at the same time, and I'm glad that I learned everything I need to know in order to be a good employee. Being a manager really made me think. It's not at all an easy job, as my fellow employees might think. I learned how to manage in general which is something that I wasn't the best at in the past. it's stressful Overall, I learned what a business is all about. It's more than just business. I learned from Mr. Chamberlain that a business is all about the mission in which the employees must aim to accomplish. Although I am more independent than others, I learned how to work a team - I learned how to ask for help when I needed it, and I learned how to understand my fellow employees' strengths and weaknesses.

			== '''Improvements as an Employee and Manager'''[edit \| edit source] ==
			I feel like I was a bit too nice of a manager. How to make judgement

			== '''Conclusion'''[edit \| edit source] ==
			I hope that future employees such as I find ways to contribute to the business in their own way. 24 Pin Tech is still at its early stages, and I’m glad I got to be a part of the best team that made the most impact on the business. This business is still growing, and although I made some contributions to the business, I expect future managers and employees to do even more. I envision expansion. I’m glad the business really prepared me for the real world, as it served a simulation of an IT business. I do think I more prepared for the future because of 24 Pin Tech

Mdavid: Created page with "== End of the Year Summary 2017-2018 =="

2018-05-08T19:36:45Z

Created page with "== End of the Year Summary 2017-2018 =="

New page

== End of the Year Summary 2017-2018 ==