User:Sidepanel

temperedglasseyepanel+redvine = new name

End-of-Year Summary

During the year, I completed 25 work orders, according to Spiceworks. Only 14 of the work orders actually involved a device being brought in and diagnose. 2 of those 14 work orders, however, left customers' devices in a non-working state as I could not fix them, including an iPad and a Samsung Galaxy Tab 4. The 12 work orders that had a fixed device include, but are not limited to, an iPad screen replacement, an overheating PC, and the Raiden Surface Cart being re-imaged. I have also created a laptop cart checkout system for teachers that need laptop carts.

Through TestOut, I have earned 2 certifications so far, and I plan to earn 1 more. The certifications that I have earned are PC Pro and Network Pro. The final one to earn this year is going to be Security Pro. Eventually, I plan on earning Server Pro and Routing and Switching Pro certs within the next year.